Responsible Gaming

Introduction

At csgfreenorthwest.org.au, we believe that gaming should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. Casino games are designed for fun and should only be played with money you can afford to lose. If you find yourself viewing gambling as a source of income, it's time to take a step back and seek support.

Age Verification

You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to participate in online casino gaming in Australia. We are committed to preventing underage gambling. If you are under 18, please do not access or use any casino services.

Warning Signs of Problem Gambling

If you recognise any of these warning signs in your own behaviour, please seek help immediately:

• Chasing losses by gambling more to recover money you've lost
• Spending more time and money on gambling than intended
• Hiding your gambling activities from family, friends, or partners
• Neglecting work, study, or family responsibilities due to gambling
• Borrowing money or getting into debt to fund gambling
• Experiencing mood swings, anxiety, or depression related to gambling
• Feeling unable to stop or control your gambling urges
• Using gambling to escape problems or negative emotions
• Neglecting your health, hygiene, or personal relationships
• Experiencing financial strain or difficulty paying bills

Self-Help Tools

Most reputable online casinos offer tools to help you maintain control of your gaming:

• Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
• Loss Limits: Restrict the amount of money you're willing to lose during a session or time period
• Reality Checks: Enable reminders during gaming sessions to keep track of time and spending
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing your gaming account
• Session Time Limits: Set automatic logout times to limit consecutive gaming sessions

If your chosen casino doesn't offer these features, consider switching to one that prioritises player protection.

Support Organizations in Australia

If you're struggling with problem gambling, help is available. These organisations provide confidential support:

Australia

• Gambling Help Online (National Helpline)
  Website: www.gamblinghelponline.org.au
  Phone: 1800 858 858 (free, confidential, 24/7)
  Provides counselling, support, and resources for problem gambling.

International Support (Multi-language)

• GamCare (United Kingdom)
  Website: www.gamcare.org.uk
  Provides free support and self-help tools for problem gambling.
• GamStop (United Kingdom)
  Website: www.gamstop.co.uk
  A national self-exclusion scheme for online gambling.
• Responsible Gambling Council (Canada)
  Website: www.responsiblegambling.org
  Resources and education on responsible gaming.
• National Council on Problem Gambling (United States)
  Website: www.ncpgambling.org
  Phone: 1-800-522-4700
  Confidential support and referral services.

Additional Resources

You can also seek support from your general practitioner (GP), who can refer you to specialist counselling services in your area. Many Australian states also offer free gambling support services through their health departments.

Call to Action

If you or someone you know is struggling with problem gambling, please reach out for help today. There is no shame in seeking support—it's a sign of strength. The sooner you take action, the sooner you can regain control of your life and wellbeing. Contact Gambling Help Online on 1800 858 858 now.